Terms of Service
1. Who we are
Oraq ("Oraq", "we", "us") is a search directory and application tracking tool for higher-education applicants. We provide a searchable directory of university programs and scholarships, filtered to user-selected study criteria. Oraq is owned and operated by Muhammad Faizan Wasif as a sole proprietorship.
These Terms of Service ("Terms") form a binding agreement between you and Oraq and govern your access to and use of our website at oraqgpt.com, our application at chat.oraqgpt.com, and any related services (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
2. What Oraq provides
The Service provides:
- Search and filtering of a directory of university programs and scholarships based on user-selected criteria, including preferred study level, field of study, budget, and destination regions;
- Aggregated deadline, tuition, and eligibility requirements compiled from public sources, including official university and scholarship websites; and
- Applicant organization tools including shortlist export (CSV and PDF), saved favorites, requirement checklists, and application deadline tracking.
Features available to you depend on your plan, as described on our Pricing page.
3. Accounts
- You must be at least 16 years old to create an account.
- You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
- You must provide accurate registration information. If you purchase a plan, your billing country determines your regional price tier (see Pricing). Deliberately misrepresenting your country of residence to obtain lower pricing is a material breach of these Terms.
- One person, one account. Sharing accounts between multiple people is not permitted.
4. Informational directory & no automated decision-making
Important — No Automated Decision-Making, Candidate Evaluation, or Profiling: Oraq is strictly a student-facing search directory and organization tool. The Service does NOT make, automate, or materially influence decisions concerning any natural person. The Service does not score applicants, rank candidates, evaluate applicant suitability, predict admission chances, generate resumes, or perform profiling or automated assessment of individuals. All admission, enrollment, and scholarship decisions are made solely and independently by the relevant universities, educational institutions, and scholarship organizations.
- Always verify before you rely: Program information, deadlines, and tuition figures are aggregated from publicly available sources and may change. Always confirm critical requirements directly with the official university or scholarship provider using the source links provided.
- No professional or admissions consulting advice: The Service does not constitute educational consulting, legal, immigration, or financial advice. Oraq does not guarantee admission to any institution or the award of any scholarship.
5. Acceptable use
You agree not to:
- use the Service for any unlawful purpose or in violation of any applicable law or regulation;
- scrape, resell, redistribute, or systematically extract data or search results from the Service;
- interfere with the Service, circumvent usage limits or paywalls, probe vulnerabilities, or access other users' data;
- upload content that is unlawful, infringing, malicious (e.g., malware), or that contains sensitive personal data of third parties without their consent; or
- misrepresent your identity, nationality, or billing location to manipulate pricing.
We may impose reasonable rate limits and usage caps to protect service quality for all users.
6. Plans, pricing, billing & renewals
- The Explorer (free): limited features as described on the Pricing page. No payment required.
- Single Pass: a one-time purchase that unlocks premium features for one specified university.
- Season Pass: a recurring subscription billed every three (3) months from the date of purchase. It renews automatically each 3-month cycle unless cancelled; you may cancel anytime from your account or by contacting support, and access continues until the end of the paid cycle.
- All payments are processed by Paddle.com, which acts as merchant of record for the sale. Your payment card statement will show a charge from Paddle. Paddle handles tax calculation and remittance where applicable.
- Prices differ by regional purchasing-power tier, applied automatically at checkout based on your billing country. Prices are displayed in USD at checkout unless otherwise stated; your bank may convert the charge to your local currency at its own exchange rate.
- We may change prices at any time. Changes never affect purchases already completed; they apply only to future purchases.
- If a purchased feature cannot be delivered (for example, a technical failure prevents your Single Pass from unlocking), contact us and we will fix it or refund you — see the Refund Policy.
7. Cancellation & refunds
Paid passes do not auto-renew, so there is nothing to cancel to avoid future charges. You may request a refund as described in our Refund Policy, which forms part of these Terms.
8. Your content & saved data
- You retain all rights to your saved searches, tracker entries, and profile preferences ("Your Content").
- You grant us a limited license to process Your Content solely to operate the Service and display your saved searches and favorites. We do not sell Your Content.
- You can delete your saved data and request deletion of your account and associated records at any time (see Privacy Policy).
9. Intellectual property
The Service itself — including software, design, text, branding, the Oraq name and logo, and the underlying directory architecture — is owned by Oraq and its operators and is protected by intellectual property laws. Except for the limited rights expressly granted to you, no rights in the Service are transferred.
Third-party data: program and scholarship information originates from public sources. Universities and scholarship providers retain all rights in their own names, marks, and content; references to them do not imply endorsement.
10. Disclaimers
The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any particular result (search relevance, document quality) will be achieved. Sections of this disclaimer that are unenforceable under applicable law are modified to the minimum extent necessary.
11. Limitation of liability
To the maximum extent permitted by law, Oraq and its operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost opportunities, missed deadlines, denied admissions, lost scholarships, or data loss arising from or relating to your use of (or inability to use) the Service or reliance on its outputs.
Our total aggregate liability for all claims arising out of or relating to the Service shall not exceed the amount you paid to us for the Service in the twelve (12) months preceding the claim, or USD 100 if you have made no payments. Nothing in these Terms excludes liability that cannot be excluded under applicable law (including liability for fraud or for death or personal injury caused by negligence).
12. Termination & suspension
You may stop using the Service and delete your account at any time. We may suspend or terminate your account immediately if you materially breach these Terms (including acceptable-use or pricing-fraud provisions), if required by law, or if we discontinue the Service. If we terminate your paid access without cause, we will refund the unused portion on a pro-rata basis. Upon termination, sections that by their nature should survive (intellectual property, disclaimers, limitation of liability, governing law) survive.
13. Changes to these terms or the service
We may update these Terms from time to time. The effective date above will change, and material changes will be highlighted on this page or communicated in-app at least 14 days before they take effect. Continued use after the effective date constitutes acceptance. We are also free to evolve the Service — adding, changing, or retiring features — though paid features you have purchased remain available for their purchased duration.
14. Governing law & disputes
These Terms are governed by the laws of the Islamic Republic of Pakistan, without regard to conflict-of-law principles. The courts located in Pakistan shall have exclusive jurisdiction over any dispute arising out of these Terms, except that either party may seek injunctive relief in any competent court to protect intellectual property. If mandatory consumer-protection law in your country of residence grants you the right to bring claims in your local courts, that right is unaffected.
15. Contact
Questions, notices, or complaints about these Terms:
- Email: support@oraqgpt.com
- Contact form: oraqgpt.com/contact.html
Related policies: Privacy Policy · Refund Policy · Pricing